Patient scheduling software for clinics, therapists and telehealth

Clinics and wellness practices deal with back-to-back appointments that wear providers out and slow intake paperwork. Caletus is HIPAA-ready patient scheduling software: patients book online, answer intake questions as they book, and get a confirmation with their video link.

Try the example setupClick through it the way your guest would.
acme.caletus.com/healthcare
AC
Acme
New patient telehealth visit
  • 30 minutes
  • Video call
Before we book
Date of birth
Reason for your visit
Preferred telehealth platform
The fit

What clinics and therapists need, and what Caletus does.

  1. 01
    You need

    Time between patients

    Give physicians and therapists 10–15 minutes between patients to finish charting.
    Caletus does
    Intake at booking
    Patients answer your intake questions as part of booking the appointment.
  2. 02
    You need

    Intake before the visit

    Collect the reason for the visit while the patient books.
    Caletus does
    Required buffers
    Every physician and therapist gets 10–15 minutes between patients to update charts.
  3. 03
    You need

    Easy video visits

    Give patients a video link that opens in the browser, with nothing to install.
    Caletus does
    Video visits in the browser
    Caletus video opens in the patient's browser, so they don't need an account or an app.
What's included

HIPAA-ready patient scheduling: what you get.

  • Buffers between patients
  • Intake questions before the visit
  • Browser-based telehealth video
  • Confirmation emails and invites
See all scheduling features
Recommended plan
Enterprise for a HIPAA BAA, or Professional for wellness and coaching
Example meeting
30 minutes
Guests need an account
No
Worth knowing: A HIPAA BAA and custom intake questions need Enterprise. Caletus doesn't send email or text reminders to patients.
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Good to know

Setup tips for clinics and therapists.

A few details that make this setup work the way it should.

  1. 01

    HIPAA and PHI

    Self-serve plans are meant for administrative scheduling. Healthcare organizations that handle protected health information (PHI) need a signed HIPAA Business Associate Agreement on the Enterprise plan.
Compliance note
Caletus handles administrative appointment scheduling. Standard self-serve accounts are not certified medical record systems. Customers who need a HIPAA Business Associate Agreement (BAA) sign it as part of an Enterprise agreement.
FAQ

Scheduling FAQs for clinics and therapists.

Straight answers about setting up Caletus for clinics and therapists and running it day to day.

Talk it through with our team
  • Yes, through your front desk. Confirmation emails don't include a reschedule link, so the patient contacts the clinic and staff move the visit in the Caletus app. Caletus then emails the patient the new time and updates the calendar invite.

  • Caletus is HIPAA-ready and signs a Business Associate Agreement (BAA) on the Enterprise plan. Practices that handle protected health information should be on Enterprise with a signed BAA. Self-serve plans are meant for administrative scheduling, such as wellness or coaching sessions that don't involve PHI.

  • Make booking easy and the details clear. Patients get a confirmation email and calendar invite with the time and video link, and buffers keep clinicians on schedule. Caletus doesn't send patient reminders, so many clinics keep their own reminder call or text.

Your playbook is ready

Set up Caletus for your practice.

Start free, connect your calendar, and use this playbook as your starting point. No credit card required.

  • No credit card required
  • Two-way calendar sync
  • Set up in under 2 minutes
Get your free booking linkSet up in under 2 minutes. Free forever.
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